Get in the Know
Using the NHS App, NHS 111 Online and your local pharmacy is more convenient for many people for treating minor ailments, and they will get care more quickly than using their GP practice or A&E.
Visit GetInTheKnow.co.uk to learn more.
There is a lot of GP bashing in the media at the moment
We as a practice, have remained seeing patients face to face on a medical need basis throughout the whole pandemic. Yes - accessing the surgery has been in a different way but if someone has needed to be seen they have been. Any changes were brought in to protect the staff to ensure continuity of service we deliver to our patients - sick staff = no service.
Our GPs, nurses, nurse practitioners health care assistants and many other team members have all seen people throughout the last 15 months and this is not going to change.
Our workload has increased hugely since this time last year, not taking into account that we have delivered over 6000 covid vaccines since January as well.
Please understand that every member of the practice team has gone above and beyond their job, sometimes at a cost to themselves (and sometimes their family) to ensure that the patients get the best possible care that we can deliver.
We do not have any control over hospital appointments or operations so please don't shout at us if you can't get what you need elsewhere in the system- we truly understand your frustrations as we have to try to navigate the system on a daily basis, often with the same outcomes as you.
We will get things wrong occasionally, and are happy to look into anything we could do better, but we never set out to annoy or upset anyone.
Our Doctors and staff are tired, we've been through the same things that you have in this pandemic whilst working harder than ever before and a patient shouting or swearing can be the straw that breaks the camel's back.
We ask that you be kind to anyone you come in to contact with at the surgery - we are trying our best to make sure every patient gets what they need and the many, many lovely patients we speak to make the job very worthwhile.
Over the Counter Medication/Treatments for Self-Limiting Conditions
As you may be aware, the NHS is under unprecedented financial pressure and it is vital that all NHS resources are used in the best way possible, therefore we are encouraging Patients to self-care in the first instance by managing symptoms through non-medicinal intervention or alternatively, to seek advice from a community Pharmacist and purchase an OTC medication to manage minor ailments as outlined in the ‘Guidance for Self-Limited Conditions’ further down.
This will also help to reduce the number of unnecessary appointments. If a Patient consults with a GP, or an Advanced Nurse Practitioners the Practice will no longer prescribe medicines which are available over the counter for self-limiting conditions, unless there are exceptional circumstances.
Click here for more information about this change and self-limiting condtions and self help advice
The Health Centre
The health centre has suitable access for disabled patients. Parking facilities are available but these are limited. Please do not leave your vehicle in the car park while you finish your shopping!
The history of Station View Health Centre goes back over 70 years to the time that the first GP set up in Hinckley to provide general medical services to the local population. Since then, the practice has gradually developed to become one of the most comprehensive primary health care teams in the Hinckley and Market Bosworth area. This has happened on an evolving basis with the single-handed practice becoming a partnership after the Second World War, and a group practice establishing itself in the 1970s. Since that time, and during the 1980s and 1990s, the primary health care team has become reality coupled with professional management and, more recently, purpose-built premises. The practice has worked from many different locations over the years, and during 2002 relocated to a brand new private finance-funded primary care building.
To provide safe, high quality care for patients whilst supporting and encouraging staff to achieve their full potential.
How To Contact Us
Appointments and other business: 01455 635362
Emergencies (for use only for paramedic’s and hospital not for patient’s): 01455 634367
Out-of-hours service: 111